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administers an existing portfolio of approximately $2 billion associated with approximately 56,000 borrowers.
The disbursement of these loans is tracked and managed using the HEAL Online Processing System (HOPS) which uses a web browser as the user interface to a database. Lux is the prime contractor to provide on-going technical assistance in the maintenance and operation of the HOPS system, this includes configuration management of source code and application design, fixing application and data discrepancies, modification and rigorous testing of existing HOPS web, Oracle and Crystal Reports code to ensure application is error-free and data consistency and integrity (all information must be documented), assisting staff, and identifying and resolving both software and hardware problems.
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